Hunter Original Tall Classic Wellington Boots - Chocolate
CUSTOMER REVIEW
I purchased these boots for my wife for her birthday. I'm from the Uk, but we live in the US. I verified with my sister in the Uk the best we could on sizing. When the boots turned up they were nice enough, but were just a little too small. So I had to return them. It had cost me 30 USD to ship to the US, on going to FedEx to ship back, the lowest cost was over 200 USD. So the best I could do was to ship them USPS, which was 50-60 USD, and another 15 USD for packing materials. At this point I've spent 95USD on basically nothing.
When the boots arrived back, it was over the 30 day period - which included the shipping out time and the shipping back time.
The marketplace company 'Country House Outdoor' agreed to store credit, but refused to refund my money even after I explained the situation. So best case scenario - even if she gets boots she actually wants and fit - I'm down another 30 USD shipping, on top of the 95 USD I've already lost in shipping. That's more than the boots were in the first place!
So unless you've gone into a store and tried the exact boots on, I just don't see how you can use this service. And if you have gone into the store and tried them on, why aren't you just buying them there? They are likely to be the a similar price, and you don't have to pay 30 USD shipping, or risk all the extra cost, hassle etc you'll get by shipping back.
Certainly buying blind as a gift as I did, seems impossible with how this is setup.
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